After your registration or the password reset process, you will receive an e-mail from the AO (firstname.lastname@example.org). Please click on the verification link in this e-mail to verify your e-mail address (registration within 48 hours; reset password within 30 minutes). If you don't proceed with this step, the registration will be canceled and the password reset process will need to be repeated.
If you didn't receive an e-mail, please check your junk/spam folder. If you received the e-mail in your junk/spam folder, please move the e-mail to your inbox to activate the link. For further support, please contact email@example.com.