Your AO log-in works with your unique AO log-in details: the e-mail address with which the AO account was registered and your password.
Please do not create a new AO account if you have forgotten your log-in details or if your e-mail address has changed. We can help you find your AO account details and/or change your e-mail address if necessary.
Please check also How can I reset/change my password?
If you need further support regarding the topics above, please e-mail us at firstname.lastname@example.org and a staff member will contact and assist you.